What does a CRM system do?

A CRM system establishes a streamlined Collaboration among your teams and customers. With a CRM system, you can organize your business operations and keep track of all customer interactions. A CRM system not just manages your customer database but ensures an engaging customer experience with the ability to Add Notes, Log Calls, Schedule Events, and keep track of every interaction. All information on customer interaction can be accessed easily in real-time with no delay. A transparent business ecosystem is made possible with a CRM system.