How to downgrade my account from Premium to Lite?

Updated on May 14, 2021 07:42AM by Admin

The Manage Your Account page of Apptivo allows you to upgrade or downgrade your plan at any time. Let’s walk through the steps to downgrade your account from Premium to Lite plan.

Steps to downgrade

  • Log into your Apptivo account and select the User Menu. Here, click the Manage Your Account option.
User Menu

  • You will be navigated to the Manage Your Account page. The current plan is Premium. To downgrade the plan, select Change Plan → Lite.
Change Plan

  • You will be redirected to the Plan details page with the Pay Now option.
  • Click on the Pay Now button.
Lite Page

  • Enter your card details and click on the Make Payment button.
Pay Now

  • You will be getting the payment confirmation details with the plan details.

  • Then, you will receive a confirmation message once the plan is downgraded.
Account Downgraded

  • This information will be updated in the Billing History tab.
Plan Update

  • When you navigate to the Account Management History, you can see the transaction event is marked as Downgrade.

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