What are the call logs notifications?

Updated on September 27, 2021 05:11AM by Admin

Call notifications are alerts that are send to the user of Apptivo CRM application. This feature of Apptivo CRM ensures that you do not miss out on the events that have been scheduled, follow-ups that has been marked for the specific day and so on.

The two types of call log notification in Apptivo Leads App include

News Feed

  • By default all news feeds will be in "Enable" mode.
  • All the events in call logs will be displayed.
  • Call logs recorded, modified or deleted will be shown in feeds.
  • You can stop news feed by disabling the toggle found in news feeds notifications.
  • You can give priority to the notification by enabling the required notification.

Email Feed

  • By default all email feeds will be in "Disable" mode.
  • You can subscribe to receive an email by enabling the toggle found in email feeds notifications.
  • You can give importance to email notification that is currently required to alert you.
  • For Instance: if a call log is deleted you will receive an email.

Here are the steps to configure News and Email Feeds

Steps to configure News and Email Feeds

  • Log in to your account.
  • Click on “Call Logs” from the left navigation panel.
Call Logs
  • Click on the “More(...)” icon and select “Notifications” located at the app header bar.
More Icon
  • You can view the notification dashboard with a set of notifications and their actual values such as call logs name, a news feed, and email feeds are at the right navigation panel.
  • By default, all "Newsfeeds" will be in "Enable" mode and all "Email feeds" will be in "Disable" mode.
  • If you want to subscribe to email notifications, "Enable" the toggle for "Email feed".
  • Here, the email notification is enabled for the call log is Modified.
  • All your changes will be automatically saved.
  • Now, if you modified the call log data, you will be getting the email notifications as well as newsfeed notifications for your registered email address.
Log a call Created
  • Go to the News Feed tab, you can view the notifications.
  • You will be receiving email notifications as well.
Email Notification

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