How do I delete my account?

Updated on September 5, 2023 11:56PM by Admin

Paid users, please downgrade your account to the Standard Free plan before proceeding. Only superusers will be able to process the delete function.

Steps to Delete Your Account

  • To delete an account, select the User Menu from the top right corner of your Apptivo page.
  • Select Business Settings.
User Menu
  • You will be redirected to the Business Settings page. Here, select Delete Account from General List.
Business Settings
  • The Delete Account page will materialize. You can list out the reason on why you want to proceed with deleting your account
Business Settings
  • Tick the checkbox for "You can contact me if you'd like to learn more about why I deleted my account" and "I understand that deleting the account cannot be undone and the data I delete cannot be restored."
  • The "Delete button" will be enabled only when both conditions are checkmarked by the user. Click on it to complete the process.
Business Settings
  • You will receive a notification confirming that your account has been deleted.
Confirmation Message
  • On clicking ok, you will be redirected to the Apptivo Login page.
Business Settings
  • You will receive a confirmation email to your registered email address as shown in the image below:

Note: If your account has multiple businesses associated with it, deleting your account in one business does not delete your account completely with Apptivo. On the contrary, only the selected business will be deleted.

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