The Cases app allows you to delete the cases you have created earlier. It also allows you to restore deleted cases using an option called Archived.
Steps to Delete a Case
- Log in and access the Cases App from your universal navigation menu bar.
- Click on Show All from List Dropdown in the left navigation panel.
- You can view all your cases in the dashboard.
- Select one or More cases by using the Checkbox. Click on the Bulk Action Tab and then Delete Option.
- The Cases will get deleted and moved to the Trash Folder.
- You can also view the Delete button in the Cases Overview page.
- By clicking on the Delete button, you will get a warning popup.
- Click on the Yes button to proceed.
- The Case will get deleted and moved to the Trash Folder.
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