Work Orders App has many default standard reports. You can create reports as per your requirement using the "Reports" option. You can create and track the total service hours of an employee based on the work order number, assigned customer, assigned employee, or created from and To date.
To get the Work Order Service Duration Report on the Reports page, you have to enable the reports from settings.
Steps to Enable
- Login and access the Work Orders from the universal menu.
- Click on the More(...) icon and select Settings.
- On the Settings page, click on the Reports under the General section.
- Enable the Work Orders Service Duration report.
- The changes will be auto-saved.
Steps to Create a Report
- Click on the Reports icon on the header bar.
- You can view the Work Orders Service Duration report and click on it.
- You can calculate the work order service duration based on the particular work order number, Customer, Assigned To, and from Start Date to End Date.
- Here, calculate the work orders service duration based on the Assigned To employee.
- Click on the Assigned To search icon and select the employee on the list.
- Then, click on the View Report.
- You can get the total service duration with the service start and end date on the downloaded report.
- You can also export the report by clicking on the Export button.
- Click on the Export button → .xls → All Fields.
- The Report will get downloaded in the spreadsheet.
