How to Exclude bounced targets while relaunching the Campaign?

Updated on August 31, 2020 05:34AM by Admin

Apptivo’s Campaign apps allow you to run a campaign for your Contacts, Leads, Customers, and Opportunities. In addition, it allows you to add the specified records in the Target lits and run or relaunch the campaign as per your requirement.

By using this Exclude Target List, you can run the campaign to the exact list without any bounced lists of records. For example: once the record is bounced at the time of launching the campaign, next time while adding the same target list to the campaign that particular contact will not get added to the consolidated target list.

In the below image, you can view the contact that is bounced:

Bounced Contact

Steps to enable

  • Login and access the Campaign app from the universal menu.
  • Click on the More(...) icon and select the Settings.
Campaign

  • On the Settings page, click on the Campaign and select the Exclude Bounced Targets.
  • Here, enable the Toggle to exclude the bounced targets while relaunching the campaign.
Exclude Bounced Targets

  • Now, add the same Target list to the other campaign.
  • The contacts which got bounced will not get added to the consolidated list.
  • Here the List size shows 6, but the consolidated list shows 5. The bounced contact is not added to the Consolidated List.
Targets

  • The campaign email will get sent to only the 5 added target list and no emails will get bounced at the time of launching the campaign.
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