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How do I perform an advanced search in My Follow Ups?
Updated on June 17, 2020 05:50AM by Admin
Choose the Search dropdown in the header bar of My Follow Ups activity to redirect to the Advanced Search side panel.
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Advanced Search in the My Follow Ups allows you to search using the fields shown below
- App – Select the preferred object from a predefined list, such as contacts, customers, cases, etc. For instance: Items.
- Follow Up Date - Select the date range of follow up.
- Assigned To - Select the employee to whom the Follow Up is assigned to.
- Description - Add the description of the Follow Up.
Here, the advanced search is performed based on the “Follow Up Date” attribute.
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- Results will be displayed as shown in the image below:
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- You can click on a particular Follow Up to view the follow-up details.
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