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How to opt-out a contact from the Target List?
Updated on April 6, 2020 09:36PM by Admin
Targets App in Apptivo has detailed functionality catering to each and every requirement of customers. If you want a particular customer to remain in the Target list but not receive emails for now, you can make use of the opt-out feature.
For Instance: Consider a particular contact has informed that they wouldn’t want to receive any Campaigns till the end of April.
- Go to the Targets App in Apptivo and open the Target list where the contact has to be removed. Here, Discount Offer.
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- In the Overview page, you can see the different CRM Apps added as a tab. On clicking each CRM tab, you can see the list of records added to the Target list.
- Since a contact has to be opted out from the target list, select the Contacts tab. Here, Derick has to be opted out from receiving emails.
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- On clicking Opt Out, the status of the contact is updated. So, the contact will not receive any emails.
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- Additionally, the number of targets exempted from receiving any Campaign information will be available on the Overview page.
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