How do I configure urgency in work orders app?

Updated on May 15, 2021 07:02AM by Admin

Work Orders App allows you to create urgency(s) manually, by customizing the "Urgency" on the settings. Urgency is used to mention the level of urgency of WO's. Urgency indicates how quickly this work order must be resolved. Urgency is usually closely related to severity.

Steps to Configure Urgency

  • Log in and access the Work Orders App from your universal navigation menu.
  • Click on the "More(...)" icon and select "Settings" located in the app header.
Work Orders

  • Select "Urgency" under the "Work Orders" dropdown found in the left navigation panel.
  • The Urgency dashboard will be displayed. Click on the "Create" button.

  • Create Urgency popup will be displayed. Click on the “Create” button and specify:
  • Urgency - Name of the urgency option.
  • Description - Description of the urgency.
  • Click on the “Create” button to complete.
Create Urgency

  • You can view the created urgency on the list.
  • You can update urgency information by clicking on the "Edit" icon if needed.
  • You can also disable the created urgency, by clicking on the "Disable" icon.

  • You can view the create Urgency while creating the Work Orders.
Create Work Order

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