What are Background Jobs? How do I View them?

Updated on September 13, 2017 11:55PM by Admin


Background Jobs helps to understand the synchronization status better. You could also ensure the current status of the sync process for both regular task and contact sharing tasks.

Here is the list of synchronization available,

When will background jobs be initiated?

Background job will start whenever you try to sync the contact details with Google and importing contacts or uploading contacts. Sync may be contacts, calendar, tasks or emails. Let us assume that we have created a contact in Apptivo, now when we look at the background job we can see a job running at the back.

Steps to View Background Jobs:

  1. Log in to your account and click on your name located at the top right corner of the header bar.
    profile name
  2. Click on "Background jobs" from the listed options.
    business settings
  3. You can view three following tabs,
    • Running Jobs
    • Completed Jobs
    • Pending Jobs

Running Jobs:

Once the job is picked or started, it will be under running status.
background jobs

Completed Jobs:

Jobs that are completing its sync or import process can be viewed under completed.

background jobs completed

Pending Jobs:

Once the job is picked or in waiting, it can be viewed under pending.
background pending

These are the three statuses available in the background jobs. This will allow us to know the status of each background process clearly.